Comments on: Outraged – An Open Letter to Mr Delivery

By: Nathan Butler

Nathan Butler — Mon, 19 Apr 2010 20:01:11 +0000

The service Mr. Delivery gave years ago was much better but it has gone from bad to worse. The managers on duty loose their tempers with customers and even put the phone down in our ears.
They have had their time in the limelight, it is now time to go as we do not need businesses like this anymore

By: Neil Davies

Neil Davies — Tue, 09 Mar 2010 11:06:18 +0000

There is someone else, someone who cares, worries and delivers hot food fast. This company is called Delivery Xtreme, 9 branches strong and turning the food delivery service on its head. Simply by giving people what they have promised. Delivery Xtreme Table View 021 5561133 CEO Cornel Wilsch

By: where can i do online grocery shopping in the philippines? | Zumala

where can i do online grocery shopping in the philippines? | Zumala — Mon, 04 Jan 2010 22:55:26 +0000

[...] Outraged – An Open Letter to Mr Delivery « Donald Jackson [...]

By: Arthur van Zyl

Arthur van Zyl — Mon, 04 Jan 2010 19:32:30 +0000

Cool dude.. are we all invited?

By: Donald Jackson

Donald Jackson — Mon, 04 Jan 2010 17:31:10 +0000

Hi All, I have updated the post with the response from Mr Delivery.

http://www.ddj.co.za/archives/117/outraged-an-open-letter-to-mr-delivery#update_1

By: David Turvey

David Turvey — Mon, 04 Jan 2010 07:36:00 +0000

Shocking!!! I used Mr Delivery a few times but gave up on them as the order always took forever to arrive and every single time it was cold. Haven’t used them in years, and never will!

By: Emma Donovan

Emma Donovan — Mon, 04 Jan 2010 07:17:14 +0000

Hi Donald, I’m glad to hear that you’ve received a response from Mr Delivery. Keep getclosure in mind next time you have any product or service related complaints and we’ll do our best to get it resolved promptly and professionally.

By: Judy Miller

Judy Miller — Sun, 03 Jan 2010 17:07:38 +0000

I have also had really bad service from Mr Delivery on more than one occassion. I wish that someone would open a company in competition with them with efficient service, working vehilces, trustworthy delivery staff with integrity and diplomacy, prices that do not suddenly change, ability to pay in full over the internet, shorter delivery times, feedback from staff if there will be a delivery delay due to a vehicle breakdown, prompt answering of the telephone, less delivery service fees, delivery staff with change, no need for continual confirmation and other investigative calls etc. All of these are problems I have faced and I have only ordered from them about 4 times.

By: Donald Jackson

Donald Jackson — Sun, 03 Jan 2010 16:27:38 +0000

@Nick – We had been drinking and tried to do the responsible thing by ordering in rather than driving.

@Joel – He has actually emailed me an apology, which I will be publishing here later on.

@Graham, @Arthur, @Cams, @Alexis, @Cazpi – As above, I have received correspondence from Laurence (one of the heads of Mr Delivery) so I don’t think I will not use Smashing Bad Service, Getclosure or Hellopeter in this instance. I will however be posting all dialog on this thread.

By: Dee

Dee — Sun, 03 Jan 2010 15:49:50 +0000

try scooters, no issues there ever.